Credit: Shutterstock.com/Amazon Keller Lenkner Says Amazon's Move Away From Mandatory Arbitration Is a Win For Consumers. But What About the Law Firm?
Amazon Inc. last month quietly changed language on its website that routed disputes with customers into individual arbitration. Leaders at Keller Lenkner, a law firm that has invested heavily in developing the ability to represent large numbers of individual clients in arbitration, including more than 75,000 bringing claims against Amazon, welcomed the move but don't expect other companies to follow suit.
June 09, 2021 at 07:30 AM
5 minute read
Sometimes you just have to tip your cap.
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