One of the world’s largest hotel chains has filed suit against a man it says exploited a flaw in its online reservations system to the tune of $48,500. Robert Chat of St. Petersburg, Florida, allegedly discovered that Choice Hotels International’s online booking system didn’t erase his rewards points when he canceled a reservation. He continued to make and cancel hundreds of reservations over three months, redeeming thousands of dollars in gift cards earned as part of the rewards program. Rewards are offered to customers “for actually staying at Choice Hotels, not simply for making a reservation,” the lawsuit said. Chat told the Tampa Bay Times that he legally obtained only 10 percent of the rewards amount in question and that he is seeking representation. “I’m not even computer literate,” he said. — Richard Binder
Partners Part
This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.
To view this content, please continue to their sites.
Not a Lexis Subscriber?
Subscribe Now
Not a Bloomberg Law Subscriber?
Subscribe Now
LexisNexis® and Bloomberg Law are third party online distributors of the broad collection of current and archived versions of ALM's legal news publications. LexisNexis® and Bloomberg Law customers are able to access and use ALM's content, including content from the National Law Journal, The American Lawyer, Legaltech News, The New York Law Journal, and Corporate Counsel, as well as other sources of legal information.
For questions call 1-877-256-2472 or contact us at [email protected]
