Consumer Financial Protection Bureau headquarters in Washington, D.C. Photo: Diego M. Radzinschi/ALMFinancial Watchdog Alleges Walmart Forced Army of Gig-Worker Drivers to Receive Pay Through High-Fee Accounts
The Consumer Financial Protection Bureau sued Walmart and the payments platform Branch Messenger in federal court in Minnesota.
December 23, 2024 at 04:43 PM
2 minute read
Walmart forced its army of more than 1 million gig-worker delivery drivers to receive their payments through accounts at the fintech Branch Messenger laden with junk fees, the Consumer Financial Protection Bureau alleged in a lawsuit filed Monday.
Walmart opened the accounts without drivers' consent and would not let drivers access their pay until they accepted Branch Messenger's terms and conditions, according to the 60-page lawsuit filed in federal court in Minnesota. The CFPB says Walmart has mandated use of the Branch Messenger accounts since 2021, causing drivers collectively to rack up more than $10 million in junk fees.
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