Foster Pepper managing partner Robert Kunold Jr. wrote the book — literally — on how the firm’s lawyers should treat clients.

He produced The Client Perspective about five years ago as a "garish-color notebook," he said — an ugly yellow that lawyers can easily locate in their offices. The book spells out how the firm expects its lawyers to work with clients. Kunold personally orients new lawyers on the topic so they’re clear about the firm’s expectations.

This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.

To view this content, please continue to their sites.

Not a Lexis Subscriber?
Subscribe Now

Not a Bloomberg Law Subscriber?
Subscribe Now

Why am I seeing this?

LexisNexis® and Bloomberg Law are third party online distributors of the broad collection of current and archived versions of ALM's legal news publications. LexisNexis® and Bloomberg Law customers are able to access and use ALM's content, including content from the National Law Journal, The American Lawyer, Legaltech News, The New York Law Journal, and Corporate Counsel, as well as other sources of legal information.

For questions call 1-877-256-2472 or contact us at [email protected]