Benchmarks that compare one law department’s staffing and spending profile against a group of similar law departments’ metrics can provide many insights and benefits. The move toward use of more metrics in management long ago reached law departments. Yet many in-house managers remain reluctant to take advantage of benchmark insights. Managers of in-house legal teams who shy away from metrics or do not understand them sufficiently are at a disadvantage. Those skilled in metrics and their application are able to provide relatively more value to their companies.

It is instructive to consider myths and misconceptions — perhaps we can refer to them as myth-conceptions — that are heard from time to time regarding benchmark metrics. Here are nine of the most common myth-conceptions and some suggestions regarding how to think differently about them.

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