Threading the Needle: Protecting Client Information From U.S. Border Searches
Professional Responsibility columnist Anthony E. Davis explores potential threats to lawyers whenever they travel internationally while carrying electronic devices containing client confidential information: official border searches, as well as either private- or state-sponsored hacking. What is the scope of the duty to protect client information when on the move, and what steps do lawyers need to take to comply?
September 01, 2017 at 02:03 PM
8 minute read
This article explores a potential threat to lawyers whenever they travel internationally while carrying electronic devices containing client confidential information. The recent New York ethics opinion that is the primary focus of this article addresses only one aspect of the problem: What happens when overseas travelers return to the United States. While the scope of the risks for lawyers at that point is by no means clear, the problem of re-entry pales in comparison to the risks of taking devices containing client confidential information into foreign countries. Obviously, the risks of either private- or state-sponsored hacking, as well as official border searches, varies depending on the jurisdiction visited. The dimensions of the threat must be assessed in the context of lawyers' duties to protect client confidential information generally, implicating two questions: What is the scope of those duties when information is on the move in an electronic device, rather than stationary in the lawyer's office, and what steps do lawyers need to take to comply with these duties? Into this quagmire bravely marched the New York City Bar Association's Committee on Professional Ethics with its Formal Opinion 2017-5 “An Attorney's Ethical Duties Regarding U.S. Border Searches of Electronic Devices Containing Clients' Confidential Information” (Opinion 2017-5).
In assessing the risk that lawyers may face in protecting data on devices they bring into the United States, in footnote 3, Opinion 2017-5 refers to U.S. Customs and Border Patrol, Snapshot: A Summary of CBP Facts and Figures (2017). While the number of electronic devices searched at the U.S. border has significantly increased, the percentage of travelers whose devices are searched is miniscule, and there are no statistics as to what proportion of those devices belong to lawyers. The scope of the government's authority to search the contents of devices is also addressed in footnotes, principally notes 3 and 7, and the latter sums up the Committee's view that at this time “[t]he legality of a border search of an electronic device is apparently unsettled.”
Reasonableness
Regarding lawyers' duties to protect confidential client information, Opinion 2017-5 properly refers to New York Rule of Professional Conduct (NYRPC) 1.6(c) “which requires 'reasonable efforts to prevent … unauthorized access to' clients' confidential information,” and to the duty of competence under NYRPC 1.1, which necessarily includes “a responsibility to take reasonable protective measures when … electronically storing clients' confidential information,” as set out in prior ABA, New York State Bar and other ethics opinions.
Opinion 2017-5 correctly articulates the key questions: What do the requirements to take “reasonable efforts,” and “reasonable protective measures” actually mean? It gamely tries to answer these questions, but unfortunately—and understandably—can do no more than refer to what is already stated in Comment 16 to NYRPC 1.6. It explains: “'Reasonableness' by its nature depends on the multiple facts and circumstances of a given situation and does not lend itself to categorical or bright-line rules,” and that lawyers should refer to the non-exclusive list of factors to be considered in determining the reasonableness of an attorney's efforts. Thus, Opinion 2017-5 falls short of materially advancing what, in practice, is ethically required.
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