The world shifted. The kitchen table now doubles as the office and the classroom. Business travel is an oxymoron. Zoom happy hours have supplanted a night out at a favorite watering hole, no more mindlessly grabbing from a communal bowl of nuts with friends and colleagues.  Some changes may be permanent—perhaps even welcome. Think: business conventions, time squandered commuting, or shared bowling shoes at the local lanes. Alongside these rapid shifts, conflict, in its many forms, continues. Therefore, we professionals carry on serving our clients as they seek assistance resolving the many difficulties conflict always presents.