Credit:Vladimka production/Shutterstock.com The Risks of Collaboration
Modernizing compliance monitoring, records retention and information governance to account for business communications going across digital collaboration platforms is now critical to reduce risk in today's workplace.
February 03, 2023 at 02:10 PM
6 minute read
Big Data
During 2019, there was a radical workplace shift where collaboration tools and platforms were relied upon to facilitate remote work, keep teams connected and productive. Since the pandemic began, 66% of companies have expanded the use of collaboration tools, while 53% increased the use of digital channels. (CCW 2020 Market Study: New Standards for Customer Contact Performance.) Gartner estimated that in 2019 employees at large firms were sending over 200 Slack messages per week on average. Today, the average Slack user sends roughly 110 messages a day.
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