This article is the fourth in a series of discussions based upon books written by experts in the field of negotiation tactics and conflict resolution. These works are by authors who bring a unique perspective about mediation and conflict resolution. The essence of each publication and the focus of these writings are my observations about how each author's experiences can enhance and sharpen your own negotiating skills when mediating or arbitrating a case. In this piece, I address how these publications have helped me hone my mediation skills and how they might be of service to you.