Luigi Mangione. Credit: Pennsylvania Department of CorrectionsLuigi Mangione's Attorney Gives a Master Class in How Not to Handle a High-Profile Case in the Media
You won't know the whole story in the early days of a crisis—that means your initial statement needs to concentrate only on what you do know rather than what you think, a crisis communications manager advises to defense counsel for Luigi Mangione.
December 14, 2024 at 06:33 PM
3 minute read
Attorney Thomas Dickey is conducting a master class on what not to do when handling the public face of a high-profile client. The attorney for Luigi Mangione, who allegedly gunned down UnitedHealthcare CEO Brian Thompson, is making more public appearances than Taylor Swift.
As someone who practices and teaches crisis communication, I’ve found myself watching, open-mouthed, as Dickey takes a sledgehammer to every bedrock principle of crisis communications.
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