Why the continued, strong interest in this area? Facebook, LinkedIn, and other social media sites aren’t new. But with their continued growth, employers are struggling to understand them and to learn how to adapt them to their internal use, while avoiding the myriad liabilities—from the loss of trade secrets, to invasion of privacy, to claims of discrimination—that may accompany them.
Last week, Facebook reported a “glitch” in its system. Supposedly private, individual chats among users were exposed to casual browsers of that service. The news stories about this apparent breach of privacy focused on the mistake as a one-off event, and a company spokesman said: “Are we perfect? Of course not.” He pointed out that the service, which has grown enormously in a short period of time, “now assists with more than 400 million people sharing billions of pieces of content.”1
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