The past decade has ushered in significant new challenges in litigation case management. These include: the explosion in electronic discovery, the increasing importance of cross-border cooperation in litigation and investigations, and the expectation that counsel will keep abreast of, and communicate to their clients, changes in relevant legal rules and precedent on a virtually real-time basis.
These challenges have been accelerated by the global financial crisis, which has led clients to become more comfortable asking for, and coming to expect, services and fee arrangements tailored to their unique needs and goals. We are in an era of increasing competition and increasingly sophisticated legal consumers. The goal must be maximizing client value without sacrificing quality service. In the end, after all, the business of law really is all about the client and achieving its objectives.
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