The notion of quality looms large in law-firm marketing materials and in discussion of law-department capabilities. But traditional contract language has little to do with quality. The same goes for the traditional copy-and-paste process of creating contracts. Instead, contract drafting is ripe for reform.
The term “the quality movement” has been used to describe approaches that transformed manufacturing starting in the mid-20th century. Landmarks in the quality movement include the U.S. war effort in World War II, with its focus on standards and inspection; Japan’s embrace of the work of W. Edwards Deming and other U.S. quality experts in its post-war rebuilding; and the subsequent spread in the United States of “total quality management” and a related strategy, “Six Sigma.”
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