If the retail world can be said to operate in seasons, then, for New York retailers, this one could be characterized as the season of uncertainty.
In April, New York State Attorney General Eric Schneiderman launched an investigation into local retailers’ use of “on-call scheduling,” the last-minute scheduling of employee work shifts.1 So far, the Attorney General’s office has requested extensive information from 13 major retailers regarding their scheduling and staffing practices. It is unclear what, if any, action will result from the information request.
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