DECISION & ORDER On November 25, 2020, the plaintiff, Kathleen Czaja, commenced this action under the Americans with Disabilities Act of 1990 (“ADA”) and the New York State Human Rights Law. Docket Item 1. Czaja alleges that Delta Airlines (“Delta”) discriminated against her on the basis of her disability when it refused to provide an accommodation for injuries that Czaja sustained while working as a flight attendant in 2015. See id. On February 8, 2021, Delta moved to dismiss Czaja’s claims as untimely and inadequately pleaded. Docket Item 9. On March 18, 2021, Czaja responded, Docket Item 13, and on March 25, 2021, Delta replied, Docket Item 14.1 For the following reasons, Delta’s motion to dismiss is granted in part, and the remainder of the motion will be granted unless Czaja amends her complaint to correct the deficiencies noted below. FACTUAL BACKGROUND Czaja started working as a Delta flight attendant in April 2014.2 Docket Item 1 at 11. On March 25, 2015, she was injured when the aircraft on which she was working encountered turbulence and she “los[t] her balance because of the high-heeled shoes Delta’s uniform policy required her to wear.” Id. at 12. That same day, Czaja reported her injury to Delta’s claims manager, Sedgwick Claims Management Services, Inc. (“Sedgwick”). Id. at 14. The next day, Czaja “informed Delta managers at the Atlanta airport about her injury and asked about taking a leave of absence to get medical treatment.” Id. Czaja “was informed that she could take a taxi to a nearby urgent care facility and pay for treatment herself,” and she was warned that if she “missed a flight[,] that would count as a ‘strike’ on her personnel record.” Id. Czaja continued to work for several weeks even though her injury made “walking and standing for long periods very difficult.” Id. at
13, 15. She began disability leave on April 15, 2015. Id. at 16. In July 2015, Czaja asked Sedgwick whether she could resume working as a flight attendant with the accommodation of wearing black sneakers or black laced shoes rather than high-heels. Id. at 17. Both requests were denied. Id. Czaja also asked about transferring to a new position, but Sedgwick told her that reassignment was not its “area” and that “switching positions was not an option.” Id. at 18. Sedgwick did not tell Czaja that she “could contact Delta about accommodations or switching jobs.” Id. At some point between “approximately the summer [of] 2015 through the summer of 2016,” Czaja “applied for a marketing position with Delta.” Id. at 21. She “believed that she was qualified for the position” because she had a bachelor’s degree in business administration, but she never was given an interview. Id. Czaja then emailed Delta’s Chief Executive Officer in August 2016 to recount her “struggles to obtain an accommodation” and ask “whether there was [a] possibility of transferring to a different position.” Id. at 22. Czaja’s email was forwarded to Delta’s base manager for its Atlanta hub, who informed Czaja that “she could apply to other jobs through Delta’s online job portal.” Id. at
