MEMORANDUM AND ORDER Emergency 911 dispatchers…serve the critically important role as gatekeepers of emergency response. They are, in the truest sense, the first link in the chain of first responders that answer the call for emergency services. They are the lifeline between the caller — who perhaps is experiencing the worst day of his or her life — and the police, fire, and other responding departments. Clear, effective communication is the hallmark of a good [dispatcher]. They ensure that the correct departments and agencies get dispatched and assist in ensuring that all go home safely. They are, indeed, the calm in the storm.1 Plaintiff Anne Di Iorio, (“Plaintiff”), a former dispatcher, commenced this suit against Defendant The County of Suffolk (“Defendant,” “Suffolk,” or the “County”), alleging violations under Title I of the Americans with Disabilities Act, 42 U.S.C. §12111 et seq., (“ADA”), and New York State Human Rights Law, N.Y. Executive Law §290, et seq. (“NYSHRL”) (ECF No. 1 at 1.) Specifically, Plaintiff asserts claims against Defendant for: (i) failure to accommodate under Title I of the ADA (“Count I”); (ii) failure to accommodate under the NYSHRL (“Count II”); (iii) intentional discrimination under Title I of the ADA (“Count III”); (iv) intentional discrimination under the NYSHRL (“Count IV”); (v) retaliation under Title I of the ADA (“Count V”); (vi) retaliation under the NYSHRL (“Count VI”); and (vii) disparate impact discrimination under Title I of the ADA (“Count VII”). See generally, ECF No. 1. Plaintiff alleges that she was forced to retire from her position as a Public Safety Dispatcher from the County’s 911 Call Center in Yaphank, following the County’s implementation of a mandatory overtime policy for 911 Call Center employees, of which she was unable to comply with due to her medical condition. (Id. at 12, 21, 45.) Following completion of discovery (ECF No. 27), the County requested leave to file a motion for summary judgment pursuant to Federal Rule of Civil Procedure 56, which was subsequently granted by the undersigned. (ECF No. 32.)2 Now before the court is Defendant’s Motion for Summary Judgment on all Counts asserted in the Complaint (see ECF No. 34), which is opposed by Plaintiff (ECF No. 35.) For the reasons stated herein, Defendant’s Motion (ECF No. 34) is GRANTED on all Counts. BACKGROUND I. Factual Background The following facts are drawn from the parties’ Local Rule 56.1(a) Statements and are uncontested unless otherwise noted.3 A. Public Safety Dispatcher Roles Plaintiff began her employment with Defendant at the Suffolk County Police Department (“SCPD”) as a Public Safety Dispatcher (“PSD”) I in 1997. (ECF No. 34-1 at 1.) Her position was always a PSD I until her retirement in 2014. (Id. at 2.)4 A PSD I was a desk job that entailed obtaining information from 911 phone operators and dispatching it to the police. (Id. at 6.) Specifically, in Plaintiff’s PSD I Job Description, it is noted that the duty of a PSD I is to: Operate[] a two-way radio communication system to dispatch public safety personnel to calls for assistance. May operate a telephone switchboard or complaint receiving system which receives requests from the public for police or other public safety assistance. (ECF No. 34-19 at 2.)5 PSD Is are supervised by PSD IIs, who oversee the 911 operators and police dispatchers, staffing, and scheduling. (ECF No. 34-1 at 7.) Specifically, PSD IIs are floor supervisors who assign priority overtime, “take care” of the mandates, take calls for people who are calling in sick, assist dispatchers in getting their calls outs, and monitoring all employees on the floor. (Id. at 8.) PSD IIIs are involved in overseeing the operations of the 911 operators and the dispatchers, with the added responsibility of being a liaison to the command staff and tracking of all events, and they report to either a police lieutenant or captain, or a deputy inspector, depending upon who is assigned at any particular time. (Id. at
9-10.) Jennifer Devine was additionally hired as a PSD I in 1997 and served as a radio partner with Plaintiff when they were both PSD Is. (Id. at
