Shutterstock.com Good Faith and Fair Dealing Bar to Abusive Online Reviews
An abusive review is a violation of an implied obligation in all contracts. If an internet consumer entered into a contract for the sale of goods or services, a duty of good faith and fair dealing springs into existence.
January 29, 2021 at 12:00 PM
6 minute read
The meteoric rise in the dimensions of e-commerce have been matched by internet reviews posted on Yelp, Amazon, TripAdvisor, Facebook and Twitter. Positive reviews enhance a company's profitability, while negative reviews harm them. Some harmful internet reviews are, in fact, legally abusive. Statutory, contract-related breach of "duty of good faith and fair dealing," and tort legal remedies are available to combat abusive internet reviews.
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