Consumers’ disputes with a teledentistry website are subject to mandatory arbitration based on its requirement that users click a box indicating agreement with a document labeled “informed consent” before completing their transaction, a New Jersey appeals court ruled.

Website agreements such as the one for SmileDirectClub, which requires “that a user consent to any terms or conditions by clicking on a dialog box on the screen in order to proceed with the internet transaction,” are known as “click-wrap” agreements and are “routinely enforced by the courts,” the appeals court ruled.

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