A legal department that speaks with a single voice, thinks with a single mind, and acts like a partnership will outperform one that is fragmented with uneven or inconsistent practices and policies. General counsel of dispersed legal departments have a particular problem of striving to nurture a sense that members work in a single, unified department. In this article I discuss 20 techniques, by increasing order of difficulty or cost to bring about, that increase coherence and effectiveness in a spread-out legal department.
1. Distribute a newsletter. In an age of electronic everything, you can send a newsletter by e-mail or post it on the intranet. Whatever the medium, the message is that the legal department has news of interest to most of its members. Newsletters can change and grow, and they do not have to be on a rigid schedule.
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