Game-changing insights in IT are few and far between. Rather than challenge the status quo, too many IT leaders are content with patching outdated software and performing tedious maintenance work. In this type of environment the IT department is considered crucial to the business only when things go awry. We changed that at Breazeale, Sachse & Wilson a couple of years ago by, if you can believe it, giving ourselves less work. Let me explain.
BSW is a corporate defense law firm that was founded in 1928. We have approximately 160 users spread across our offices in Baton Rouge, New Orleans and Covington, La. IT is absolutely critical to the organization — everything from the documents created, the phone calls made, court filings, litigation support, accounting and even the security system, is managed by IT. It’s a wide-ranging, fast-paced job that keeps my staff and me on our toes as we address everyday challenges while strategizing for a leaner, more efficient operation.
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