Alice McEvoy-Willis, accounting coordinator at Calgary, Alberta, regional firm Burnet, Duckworth & Palmer, is a busy biller. Her firm’s 150 attorneys handle clients in the energy field and other commercial litigation. Her biggest peeve: the unnecessary complexity of every client having different invoice requirements. “I don’t know about the philosophical concept of billing,” she said. “I understand why it’s needed, but I just kind of resent the offshoots of it.”
When the Canadian firm shopped for time-and-billing software a few years ago, it decided on Aderant Expert, which is among the most popular options for the 100-plus attorney market segment. It competes against Thomson Reuters’ Elite 3E, as well as midrange offerings, such as LexisNexis’ Juris, and high-end custom options from the likes of enterprise software giants IBM, Oracle and SAP.
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