Recently, I was fortunate enough to spend a few days on the Florida Gulf Coast. On one of those glorious afternoons, we had the occasion to stop by a highly recommended beachside hot dog shack. It was a great place, excellent food, setting and location, but it had one pretty significant flaw, which was that the fairly extensive condiment bar was located directly adjacent to the ordering line.
This created a pretty significant “flow issue.” More specifically, there were three discrete populations of people—those in line to order, those waiting for their order and those applying condiments to their order—all in very close proximity to one another. When you are hungry and hot, this is anything but ideal. The resulting mass of humanity milling about and all the confusion, jostling and negative interplay with the proprietor sort of ruined the experience, which was a shame given that the other elements of the shack were all quite excellent.
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