Lawyers for the plaintiffs in a crop of putative class actions alleging TD Bank’s coin-counting machines shortchanged customers said they’re hoping the company’s announcement that it was unable to rectify problems with the devices will hasten resolution of the litigation.
The bank said May 19 that it would retire all 1,000 Penny Arcade machines in its branches after finding it was unable to work out the bugs that caused the machines to under-report the amount of coins turned in by customers. In April, the bank had announced it was shutting down the machines temporarily and that they would go back into service when the problem was rectified.
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