In this action alleging violations of the Consumer Fraud Act, the uncertain content of the parties' agreement to arbitrate, the conflicting descriptions of the procedure that would govern the arbitration proceedings, the absence of a definitive waiver of plaintiffs' statutory claims, and the obscure appearance and location of the arbitration provisions militate against the entry of an order requiring arbitration over plaintiffs' objections, and the trial court erred in compelling arbitration.
May 24, 2004 at 12:00 AM
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