New technology isn't just about artificial intelligence. While emerging tools like ChatGPT have an undeniable "cool factor," they also have a lot of unanswered questions. Meanwhile, automation is improving previously manual tasks and providing practical solutions to today's real challenges. In the case of managing client file transfers, modern tools not only reduce costs by improving efficiency, but also increase revenue by speeding up the onboarding of new attorneys.

The world of work has changed in many ways, and not just because of the pandemic. Younger generations have different expectations of both their employers and themselves, and loyalty is not a core value for either the way it was for many of their parents. This is true among professionals in any number of industries, and lawyers are no exception.

For a variety of reasons, recent years have seen an uptick in mobility among attorneys. Many are making lateral moves to other firms; some are leaving big firms to open their own practices; others are opting to embark on new career paths entirely. Regardless of what's driving the movement and whether a firm has attorneys leaving or joining, these shifts typically involve the need to transfer client files.