In the mid-1990s, I was the billing and accounts-receivable coordinator for a small insurance-defense firm — a job that included filling in for the firm’s bookkeeper whenever she was absent. When she resigned, I had four years’ worth of stellar performance reviews to my credit and knew the bookkeeping position inside and out. But the partners, while professing utmost trust in me and my abilities, refused to even consider me for the job.
The reason for this summary disqualification: I already worked there. It seemed they only hired staff from outside, and thus I found myself with the demoralizing task of training my new supervisor. Filled with the hubris of youth, I figured other firms were different, so I found a job as bookkeeper elsewhere. I didn’t yet realize that firms, as a rule, never promote from within.
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