Legal professionals lawyers, paralegals, forensics experts, investigators, researchers and librarians, for example sometimes face an uphill battle when it comes to billing clients for their work. Especially when the time tracked is not attributable to creating traditional work products, such as briefs and trial memos. Add to that the growing trend for alternative fee arrangements, which often calls for flat rates for specific services, with the goal of decreasing legal bills. It’s no secret that clients are often confused and angry when bills arrive.
Enter No Surprises Software, and its cloud-based product, Viewabill, which the company says is designed to bring transparency to legal billing. It’s the creation of two entrepreneurs. David Schottenstein also launched Swiss Stays, in 2011 (it manufactures collar stays) and founded Astor & Black, a custom clothing company, in 2004, at age 21. Robbie Friedman began his career at Akin Gump Strauss Hauer & Feld; and then served as general counsel at Astor & Black, managing corporate and private equity matters and external attorneys, according to the Viewabill website. The two men share the CEO title at No Surprises Software, which is based in Columbus, Ohio.
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