What makes a great manager? This question is discussed by partners in numerous firms and organizations when the need arises to fill a vacated managerial position. What qualifies someone to be a great manager? Is it education, longevity or both? And how important is either regarding making a decision that will ultimately affect the firm/organization. Elevating an individual or hiring someone with the education to manager without the skills necessary to perform the duties required can be detrimental to an organization.
According to an article written by Susan M. Healthfield titled “What Does a Manager Do in the Workplace,” published for the website balance.com, a manager is a job title that is used in organizations to “denote an employee who has certain responsibilities to lead functions or departments or employees.” However, in some organizations, the title of manager is also assigned to employees who manage a functional area such as a paralegal manager. According to Meriam Webster, the definition of manager is “one who manages or someone who is in charge of a business, department, etc.” as in firm administrators or office managers. These definitions provide great context to the functionality of a manager.
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