Using Gamification to Uncover Unconscious Biases in the Workplace
Hunger Games enthusiasts will recognize this line by author Suzanne Collins. It could be the battle cry for the use of gamification in discovering and acknowledging unconscious bias. As we work to create more inclusive environments in our workplaces, one area that may be overlooked is our unconscious biases, and gamification may provide a way to make an impact and spread awareness in a safe and nonthreatening way.
July 26, 2017 at 04:51 PM
11 minute read
“Let the games begin!”
Hunger Games enthusiasts will recognize this line by author Suzanne Collins. It could be the battle cry for the use of gamification in discovering and acknowledging unconscious bias. As we work to create more inclusive environments in our workplaces, one area that may be overlooked is our unconscious biases, and gamification may provide a way to make an impact and spread awareness in a safe and nonthreatening way.
According to Mahzarin Banaji in Harvard Business Review, “Most of us believe that we are ethical and unbiased … But more than two decades of research confirms that, in reality, most of us fall woefully short of our inflated self-perception.” Elizabeth Levy Paluck and Donald P. Green's review titled: Prejudice Reduction: What Works? A Review and Assessment of Research and Practice,” Annu. Rev. Psychol. 2009. 60:339–67, sadly revealed that most diversity initiatives companies roll out in good faith and with great intentions, have unknown results.
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