Ballard Spahr chairman Mark Stewart said that even as 2019 was still getting underway, he expected the year to be flat after a significant jump in gross revenue in 2018. He was about right.

The Philadelphia-based Am Law 100 firm reported only modest revenue gains for 2019 amid challenges both expected and unexpected, and as it made adjustments to partner ranks that were complicated by its single-tier model.

Ballard Spahr saw gross revenue increase by 1.5% in 2019, to $420.9 million. Revenue per lawyer was up slightly as well, increasing 1.9% to $702,000.

While the firm saw net income decline, it also decreased head count in its single-tier partnership by close to 4%. In the end, profits per equity partner were roughly flat, at $621,000, as net income decreased by 3.7%, to $156.9 million.

Some of that change in the profit margin was due to planned investments in technology, Stewart said, as part of a greater effort to improve responsiveness to client needs. But a second and bigger reason, he said, was the firm's decision to raise rates less than its peers did. He estimated Ballard Spahr's rate increases were 12% to 20% smaller than those of its competitors.

Those two reasons were planned for, he said. But a couple other factors also played a role. For one, collections were slower in the last part of the year. Meanwhile, the firm noticed—and worked to address—an overcapacity problem, Stewart said.

"We did have more partners, in particular, than we had work," he said. It wasn't in any specific practice or geographic region, but "there were pockets in each department" that were less productive.

He said the issue was not a result of the firm's late 2017 and early 2018 mergers with media law boutique Levine Sullivan Koch & Schulz and Midwest firm Lindquist & Vennum, respectively.

After the growth that resulted from those two combinations in 2018, the firm's total head count barely changed in 2019, decreasing by two lawyers to 600. But the equity tier shed a net 10 partners, making for a total of 253 for 2019.

Most lateral hiring that took place, Stewart said, was "to address a specific need," including additions to the firm's tax group. Though he noted the acquisition of Los Angeles media law boutique Leopold, Petrich & Smith was a move that added to an already strong practice.

The firm also looked for ways to confront partners who were not performing at the right level. Stewart acknowledged that having a single partnership tier makes that a little trickier.

"If we decide here that for one reason or another, someone is not performing as a partner, we only have the option of a nonpartner title. That obviously makes it more difficult," he said.

It also can complicate recruiting, he noted, because lawyers who are nonequity partners at one firm, and don't yet meet the requirements of equity partnership at Ballard, might not want to make a lateral move to a counsel position.

"We have a good track record of bringing in people who were nonequity partners [at their former firms] as counsel, and promoting them to partner later," Stewart said. Still, "That is an admittedly difficult sell."

Despite those two challenges, Stewart said the firm is committed to its partnership model. He said the greatest proponents of the structure as it exists now are women partners who came to Ballard Spahr from other firms with two tiers, where they were in the nonequity group.

Currently, 28% of Ballard Spahr's equity partners are women, and of the nine new partners in 2019, six were women. The firm's board is 40% women. Stewart said he has no exact numbers in mind, but he wants to continue increasing gender equality in the firm's top ranks.

In terms of other goals, at least for 2020, he admitted that the spread of the new coronavirus and resulting economic turmoil has changed his point of view. A month ago he would have been "extremely bullish" on the year, he said. But now "budgets are out the window."

Despite his optimism not so long ago, Stewart said, he had asked department chairs at the end of 2019 to plan what they would do in a recession. Having those plans in hand now will likely pay off, he said.

"If we get through this year and all of our people are safe and they're happy here and they feel that the firm has treated them fairly and taken care of them. … I can't think of anything else" to aim for, he said.

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