Imagine your internal client calls you because a vendor did not provide the services we anticipated at the time or cost that we were expecting. You pull out the supplier agreement you drafted to recall your rights and their obligations. However, legalese makes the contract difficult to interpret and leaves your client in a weak position. You cannot locate the service levels or consequences for failure to meet them. You realize that, when you return your client's call, your lack of care in drafting this agreement will be on full display. This nightmare can be avoided.