Ed Silverman of Verus LLC. Courtesy photo Four Best Practices for Collecting Client Intake Data in Mass Torts
By implementing an intake process that takes a structured, standardized, and streamlined approach to collecting client data, plaintiffs' firms will be better equipped to draw insights from that data that provide them a real-time and accurate picture of the value and viability of their clients' claims.
January 02, 2024 at 02:00 PM
8 minute read
In mass tort cases, the data that plaintiffs firms collect during client intake is needed to understand both the strength of each of their client's claims and the strength of their overall portfolio of claims. However, because firms that litigate mass torts often have hundreds or thousands of clients who may have come from a pool of even more prospective clients from different channels using various intake formats, collecting data during client intake can be messy. Prospective clients may provide data in various formats, or submit too little, incomplete or irrelevant supporting documentation.
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