Most law firms recognize the value of providing clear guidance on how individuals can succeed in their roles and advance into new ones to attract and retain talent that is inclusive of all people and experiences while remaining fair and equitable.

Historically, however, these efforts have focused almost exclusively on lawyers. But like any company or team, it takes more than just one group of professionals to reach an organization's full potential. The business professionals who support the firm's timekeepers—whether directly or indirectly—undoubtedly have a significant impact on a firm's performance. In today's increasingly competitive and innovative environment, the synergy among each of these groups is critical to sustaining performance and propelling the organization forward.