When pro se litigants appeal their landlord-tenant cases to the Philadelphia Common Pleas Court, “they think all they have to do is tell their story and justice will happen,” Judge Lisa M. Rau said.

Instead, nonlawyers are flummoxed and frustrated that they are required to try their cases under the procedural rules of Common Pleas Court and in a system they were never trained to maneuver in, Rau said.

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