When health and environmental experts convened in Washington, D.C., on Feb. 1-2 for the Second National Bed Bug Summit, the message was clear: Bed bugs are an increasing health menace. “In recent years, public health agencies across the country have been overwhelmed by complaints about bed bugs,” said Bob Perciasepe, the U.S. Environmental Protection Agency’s deputy administrator, at the start of the summit.

For lodging industry franchises, bed bugs are a business challenge and a potential source of litigation. “No one is keeping an exact count of the number of cases, but claims are definitely on the rise,” said Christian Hardigree, associate professor and chair of the Department of Hotel Management at the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas.

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