For almost 30 years I have been representing people who have suffered life-altering injuries, as well as the family members of those who have died. It was difficult for me when speaking to those whose lives had been permanently changed. I felt inadequate and powerless in the face of their overwhelming loss.

Following my 21-year-old daughter Casey’s death in July 2009 I realized that, without personally going through a tragedy or suffering a loss, one cannot fully comprehend the experience, but being aware of the common elements of loss and being willing to listen to one who is suffering can lead to greater understanding.

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