Editor’s note: This article discusses a hypothetical scenario.

“Do you ever do anything right when it comes to alternative dispute resolution? How do you keep attracting clients if all you do is make mistakes?”

Bob brushes these questions off. As readers of this column know, he has made some mistakes, but he is convinced that he has what it takes to be an outstanding ADR practitioner. One strength: He keeps up on recent legal developments so he knows exactly what is happening on the ADR front.

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