The Delaware Valley Law Firm Marketing Group is scheduled to host “Client Satisfaction Programs: Lessons From the Trenches” at a free event at noon Sept. 23 at World Café Live Philadelphia, located at 3025 Walnut St.
Marci Krufka Taylor, director of marketing operations at Cozen O’Connor, and Melissa R. Margulies, client service counsel for Ballard Spahr, will provide tips and insights into client satisfaction programs.
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