It is generally understood that the obligation to submit to arbitration (unless mandated by statute or court rule) arises by reason of a written (and occasionally oral) contractual obligation entered into by the parties.
Disputants are often surprised, therefore, to discover that they may be ordered to submit to arbitration by reason of an agreement that they never signed and to which they never agreed. Conversely, others, who had agreed to arbitration, are equally surprised when compelled to arbitrate a dispute against adversaries who were not signatories to that agreement.
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