I am sad to say this but many small to midsized law firms are seeing flat revenues. This trend can be reversed if law firm leaders encourage their colleagues to do the following right away.
• Go out and visit your top clients off the clock. Ask them what challenges they are facing and what are their goals for the year so you can be the best possible advocate for them. Ask them what you can do better. It’s a tough question to ask—but in asking, you will form a tighter relationship with your clients. If they have suggestions, implement them and let them know you did so.
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