When Bernie Sanders told Hillary Clinton that “the American people are sick and tired of hearing about your damn emails,” he echoed a sentiment that also resonates in law firms everywhere. Just mention email to lawyers and you will hear a variety of complaints. They complain that they receive too many emails and the volume overwhelms them. They complain that clients expect immediate answers to every email. And they complain that saving email is difficult.
The last issue—preserving email—applies as much, if not more, to lawyers as it does to Clinton.
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