A client posed an important question. “Why is this taking so long and costing so much?” he said. “I thought arbitration was supposed to be quick and cost-efficient.”
His complaint was understandable. His company was involved in litigation on a contract that mandated arbitration before a three-member panel. Unfortunately, the litigation had been going on for years—including interim trips to courts in two different states—and each of the three arbitrators charged several hundred dollars an hour to the extent their services were required.
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