Information governance (IG), as a concept within the legal landscape and other industries has been around for some time now, and we are starting to see law firms and companies implement IG programs. On one end, some programs focus on IG related to pre-litigation data and information management with the objective to minimize e-discovery-related costs. By implementing policies to regulate and manage organizational data to know where the data is, who owns it and how long it should be retained until defensible disposition will help in properly defining a narrower corpus of data that might be relevant to a litigation. Although this focus of IG is important, it is only one layer of a collective enterprisewide framework.
At the other end of the spectrum, comprehensive IG programs relate separate business processes under an overarching umbrella organization driven by business needs. When you think, for example, of various processes within a law firm related to administrative functions such as records management, IT, new business intake, and risk, it becomes clear that an effective IG program will ensure that policies and standards are applied to information that are consistent across these various functions to minimize risk, decrease cost, and increase efficiency. As one can imagine, taking the comprehensive approach is a tremendous effort and might be daunting, especially if there has been no culture that resembles IG within the enterprise.
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