A collection agency’s use of a predictive dialer was a violation of the Telephone Consumer Protection Act, a Pennsylvania federal judge has ruled in a decision granting summary judgment to a man whose cellphone was called by the agency nearly 150 times in two years.
U.S. District Chief Judge Christopher C. Conner of the Middle District of Pennsylvania ruled in Manuel v. NRA Group that the collections agency had violated the ban against using automatic dialing systems to call a cellphone for anything other than emergencies where the party has previously given consent.
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