In the past U.S. election and in recent European elections, immigration has proven a key issue of contention. Putting aside politics, we must deal with the reality that this wave of immigration has diversified America and created a population of persons who have limited English proficiency (LEP). In the Philadelphia metropolitan area alone, in 2015, the U.S. Census reports that 146 languages are spoken in the Philadelphia metropolitan area.

Resolving disputes when people fail to understand the same language poses a tremendous challenge for private mediators. To serve this population and divert their cases from litigation to mediation, mediators must comprehend their barriers to participation and devise methods to surmount them.

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