Lawyers have been using electronic filing (e-filing) systems in state and federal courts, as well as various other administrative forums, for roughly two decades. Some are better than others, while a few need major overhauls to be even a bit user-friendly. This column discusses some of the problems confronting these systems, and how, with just a few tweaks, they could be far more popular.
Among the first e-filing sites was PACER (Public Access to Court Electronic Records), the system used in all federal district courts, federal courts of appeals and bankruptcy courts. Since the service went live on the internet in 2001, PACER has stored more than 500 million documents, and continues to work efficiently for most users.
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