As Part of $52M Facebook Settlement, Content Moderators to Get at Least $1K and Mental Health Coaching
Some class members could receive up to $50,000 under the terms of the deal if they are diagnosed with a condition such as post-traumatic stress disorder.
May 12, 2020 at 07:27 PM
3 minute read
Facebook Inc. reached a proposed $52 million class action settlement with content moderators over claims the company did not properly support the employees, whose job it was to sift through the most disturbing content on the social media platform.
Not only will each class member receive a $1,000 payout for medical screening, but Facebook will also retain licensed mental health clinicians available to Facebook content moderators throughout their shifts, according to the plaintiffs' motion for preliminary approval of the settlement filed Tuesday in San Mateo Superior Court.
"We are grateful to the people who do this important work to make Facebook a safe environment for everyone," a Facebook spokesperson said in an email. "We're committed to providing them additional support through this settlement and in the future."
Joseph Saveri Law Firm in San Francisco, Burns Charest in Dallas and New Orleans, and the Law Office of William Most in New Orleans brokered the deal on behalf of plaintiffs in California, Texas, Florida and Arizona—subcontractors who performed content moderation work dating back to September 2015.
Class members could also be eligible for up to $50,000 for additional damages if they're diagnosed with qualifying diagnoses, such as post-traumatic stress disorder.
Besides clinicians, Facebook content moderators will also have access to weekly, one-on-one and group mental health coaching under the terms of the settlement. As part of the recruiting and hiring process, potential content moderators will also go through resiliency prescreening and assessments.
Daniel Charest of Burns Charest said everything about the injunctive relief process for this case was unique. "When you're trying to fashion a program that's going to provide for workers' mental health in the first-in-class settlement, it took a lot of work and back-and-forth between plaintiffs and Facebook. We've been negotiating the injunctive relief for months."
Charest said the detailed and science-driven approach was both collaborative and adversarial. One thing that pushed the process forward was that both Facebook and plaintiffs' mental health experts knew each other and had prior experience together. "That helped the communication," he said.
The settlement also sets the minimum for how companies that "use human beings for filters on how they should be acting," he said.
On both sides, lawyers told more junior team members that this is the type of case they'll remember having worked on throughout their careers.
"I've never been involved in a protracted negotiation of this magnitude, and I'm proud of the result," he said. "This is achieving a socially good result, and that's something you don't always get to do in commercial litigation."
This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.
To view this content, please continue to their sites.
Not a Lexis Subscriber?
Subscribe Now
Not a Bloomberg Law Subscriber?
Subscribe Now
NOT FOR REPRINT
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
You Might Like
View AllApple Asks Judge to 'Follow the Majority Practice' in Dismissing Patent Dispute Over Night Vision Technology
Schools Win Again: Social Media Fails to Strike Public Nuisance Claims
5 minute readElon Musk Names Microsoft, Calif. AG to Amended OpenAI Suit
Trending Stories
- 1Business Breakups: Why Business and Commercial Cases Are Well-Suited to Mediation
- 2Prosecutors Drop Charges Against Ex-Miami Commissioner and Attorney
- 3Pennsylvania Modernizes Trust Administration With New Directed Trust Statute
- 4Farella Hires Former AUSA, Jan. 6 Prosecutor
- 5Dougherty Jury Returns $2M Verdict
Who Got The Work
Michael G. Bongiorno, Andrew Scott Dulberg and Elizabeth E. Driscoll from Wilmer Cutler Pickering Hale and Dorr have stepped in to represent Symbotic Inc., an A.I.-enabled technology platform that focuses on increasing supply chain efficiency, and other defendants in a pending shareholder derivative lawsuit. The case, filed Oct. 2 in Massachusetts District Court by the Brown Law Firm on behalf of Stephen Austen, accuses certain officers and directors of misleading investors in regard to Symbotic's potential for margin growth by failing to disclose that the company was not equipped to timely deploy its systems or manage expenses through project delays. The case, assigned to U.S. District Judge Nathaniel M. Gorton, is 1:24-cv-12522, Austen v. Cohen et al.
Who Got The Work
Edmund Polubinski and Marie Killmond of Davis Polk & Wardwell have entered appearances for data platform software development company MongoDB and other defendants in a pending shareholder derivative lawsuit. The action, filed Oct. 7 in New York Southern District Court by the Brown Law Firm, accuses the company's directors and/or officers of falsely expressing confidence in the company’s restructuring of its sales incentive plan and downplaying the severity of decreases in its upfront commitments. The case is 1:24-cv-07594, Roy v. Ittycheria et al.
Who Got The Work
Amy O. Bruchs and Kurt F. Ellison of Michael Best & Friedrich have entered appearances for Epic Systems Corp. in a pending employment discrimination lawsuit. The suit was filed Sept. 7 in Wisconsin Western District Court by Levine Eisberner LLC and Siri & Glimstad on behalf of a project manager who claims that he was wrongfully terminated after applying for a religious exemption to the defendant's COVID-19 vaccine mandate. The case, assigned to U.S. Magistrate Judge Anita Marie Boor, is 3:24-cv-00630, Secker, Nathan v. Epic Systems Corporation.
Who Got The Work
David X. Sullivan, Thomas J. Finn and Gregory A. Hall from McCarter & English have entered appearances for Sunrun Installation Services in a pending civil rights lawsuit. The complaint was filed Sept. 4 in Connecticut District Court by attorney Robert M. Berke on behalf of former employee George Edward Steins, who was arrested and charged with employing an unregistered home improvement salesperson. The complaint alleges that had Sunrun informed the Connecticut Department of Consumer Protection that the plaintiff's employment had ended in 2017 and that he no longer held Sunrun's home improvement contractor license, he would not have been hit with charges, which were dismissed in May 2024. The case, assigned to U.S. District Judge Jeffrey A. Meyer, is 3:24-cv-01423, Steins v. Sunrun, Inc. et al.
Who Got The Work
Greenberg Traurig shareholder Joshua L. Raskin has entered an appearance for boohoo.com UK Ltd. in a pending patent infringement lawsuit. The suit, filed Sept. 3 in Texas Eastern District Court by Rozier Hardt McDonough on behalf of Alto Dynamics, asserts five patents related to an online shopping platform. The case, assigned to U.S. District Judge Rodney Gilstrap, is 2:24-cv-00719, Alto Dynamics, LLC v. boohoo.com UK Limited.
Featured Firms
Law Offices of Gary Martin Hays & Associates, P.C.
(470) 294-1674
Law Offices of Mark E. Salomone
(857) 444-6468
Smith & Hassler
(713) 739-1250