In an era where seamless software experiences are the norm for everything from ordering food to shopping for books, it’s perplexing that litigation support services remain entrenched in outdated practices. Many providers for court filing, service of process, and similar services often rely on fragmented, low-tech solutions, and these outdated practices pose significant risks for legal professionals, create inefficiency, and increase the potential for costly errors.
Many vendors in the litigation support space are neither certified by the courts nor fully integrated into their eFiling systems. Instead, many handle eFiling through email or concierge-style services without much in the way of technical know-how. Frequently, eFiling is a separate part of their system, reliant on third-party technology that they likely don’t fully understand and cannot troubleshoot properly.
Email, often the default form of communication for these vendors, is the least reliable way to share information online. How often do your attachments fail to deliver? Do your messages get stuck in spam filters? Have you heard the excuse, “it must not have sent for some reason”? The more people involved in the eFiling process, and the more complex the communication channels with an old-school, non-technical attorney services firm, the greater the risk of errors, missed deadlines, or worse.
The importance of selecting a tech-first provider
Savvy legal professionals understand the importance of using a service—like One Legal—that is technology-first. One Legal is a comprehensive software solution for filing, serving, and managing court cases. Over a decade ago One Legal pioneered the introduction of eFiling in California and has since been a key partner of the courts and the state, being a certified, fully integrated partner.
Our platform is directly integrated with the courts and certified by them, meaning filings submitted through One Legal go directly to the courts. Status updates are speedy, accurate, and guaranteed to be delivered and visible to you. We have a team of technical staff constantly monitoring the system, ready to handle issues as they arise.
Our development team continuously enhances the product, incorporating the latest advancements and user feedback. This commitment to improvement is why we’ve been voted the best eFiling provider by the readers of The Recorder for an impressive eight consecutive years. We don’t sit still; we’re always looking to make the experience better.
One Legal’s tech-first approach
At One Legal, we recognize these inefficiencies and have developed a comprehensive, tech-driven solution to address them. We are fundamentally a technology company with deep expertise in software development. Unlike other companies that rely on outdated tech and third-party integrations, One Legal’s platform is built in-house, ensuring seamless integration with every Superior Court in California.
Our advanced platform eliminates the need for paper forms and manual processes. Law firms can electronically file documents with the court through a single, integrated system. The platform provides real-time updates, so users always know the status of their filings. This not only improves efficiency but also gives firms a competitive advantage by enabling them to respond quickly and effectively to any developments in their cases.
One Legal’s award-winning platform has been recognized for its excellence and innovation in the industry. Firms that use One Legal benefit from streamlined processes, reduced errors, and faster turnaround times. By using our technology, they can focus on what they do best—practicing law—while we handle the complexities of litigation support.
Unique features and capabilities
One Legal’s platform boasts a range of unique features that set it apart from traditional solutions. As a certified eFiling provider across all of California, we offer unparalleled service and integration. Our platform seamlessly integrates eFiling with process serving and courtesy copy delivery (CCD), providing a one-stop solution for all litigation support needs.
One of our standout features includes the ability to bundle eFiling with physical serves, such as service of process (SOP) and CCD. This means that firms can handle all aspects of their case through a single platform, reducing the need for multiple vendors and simplifying the process. For SOP, we offer real-time updates and GPS tracking, so firms always know the exact status and location of their service requests. Our platform’s integrated process serving capabilities ensure that documents are served quickly and accurately, with real-time updates and tracking providing peace of mind.
The seamless integration between eFiling and process serving means that once a document is filed, it can be immediately served, without the need for manual intervention or additional steps. When your vendor is holding together multiple systems, with little to no technical know-how, this sort of comprehensive approach is simply impossible.
Investing in the future
We understand that the legal industry is constantly evolving, and we strive to stay ahead of the curve by continually improving our platform. One of the key areas of focus for us is the integration of artificial intelligence (AI) into our services. We are taking a thoughtful and deliberate approach to implementing AI, ensuring that it benefits our platform without compromising the quality or reliability of our services. AI has the potential to revolutionize litigation support by automating routine tasks, improving accuracy, and providing deeper insights into case data.
Our commitment to innovation extends beyond AI. We are constantly exploring new technologies and features that can further develop our platform and provide even greater benefits to our clients. Whether it’s improving the user experience, adding new capabilities, or integrating with other systems, we are dedicated to pushing the boundaries of what’s possible in litigation support—it’s how we’ve got to where we are.
Conclusion
One Legal is at the forefront of modernizing litigation support. Our tech-first approach, advanced platform, and commitment to innovation set us apart from traditional solutions. We invite you to explore how One Legal can benefit your practice. With our platform, you can streamline your workflows, reduce errors, and improve efficiency, allowing you to focus on what you do best—practicing law.
Don’t risk the inefficiencies and errors of outdated litigation support methods. Join us on our journey to pioneer the future of litigation support and experience the One Legal difference.