Adobe headquarters in San Jose, California. Credit: Tada Images/Adobe Stock Adobe Targeted in Proposed Class Action for 'Auto-Renewal' Subscription Scheme
The complaint alleged that the San Jose software company broke California's Automatic Renewal Law by "surreptitiously" enrolling subscribers in annual, billed-monthly auto-renewal schemes when they signed up for its paid membership plans.
July 03, 2024 at 07:22 PM
3 minute read
What You Need to Know
- Gucovschi Rozenshteyn and Bursor & Fisher filed a proposed class action against Adobe that alleges the software company 'surreptitiously' enrolled subscribers in annual, billed-monthly auto-renewal schemes.
- The complaint argues that the case is part of a larger e-commerce trend of online retailers intentionally misleading customers about their renewal and cancellation policies.
- The FTC sued Adobe in June for similar allegedly 'deceptive' subscription models.
Adobe has been hit with a proposed class action on Monday for allegedly tricking consumers into registering for automatically renewed subscription programs, resulting in unexpected recurring charges that are "exceedingly difficult and unnecessarily confusing" to cancel.
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