Adobe headquarters in San Jose, California. Credit: Tada Images/Adobe Stock Adobe Targeted in Proposed Class Action for 'Auto-Renewal' Subscription Scheme
The complaint alleged that the San Jose software company broke California's Automatic Renewal Law by "surreptitiously" enrolling subscribers in annual, billed-monthly auto-renewal schemes when they signed up for its paid membership plans.
July 03, 2024 at 07:22 PM
3 minute read
What You Need to Know
- Gucovschi Rozenshteyn and Bursor & Fisher filed a proposed class action against Adobe that alleges the software company 'surreptitiously' enrolled subscribers in annual, billed-monthly auto-renewal schemes.
- The complaint argues that the case is part of a larger e-commerce trend of online retailers intentionally misleading customers about their renewal and cancellation policies.
- The FTC sued Adobe in June for similar allegedly 'deceptive' subscription models.
Adobe has been hit with a proposed class action on Monday for allegedly tricking consumers into registering for automatically renewed subscription programs, resulting in unexpected recurring charges that are "exceedingly difficult and unnecessarily confusing" to cancel.
The complaint, filed by Gucovschi Rozenshteyn and Bursor & Fisher in the U.S. District Court for the Northern District of California, alleged that the San Jose software company broke California's Automatic Renewal Law (ARL) by "surreptitiously" enrolling subscribers in annual, billed-monthly auto-renewal schemes when they signed up for its paid membership plans.
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