Apple iPhone. Photo: Diego M. Radzinschi/ALM Apple Slapped With Consumer Class Action Over Warranty Charges for Inactive Devices
The complaint, brought by the Block Firm in Atlanta and Candice Fields Law in Sacramento, was filed against the Big Tech giant and AppleCare Service Co. on Aug. 23 in the U.S. District Court for the Northern District of California, San Jose Division. It alleges breach of contract, unjust enrichment and violations of California's Unfair Competition Law and its Consumer Legal Remedies Act. The plaintiff is seeking seeking damages, injunctive relief, punitive damages and attorney fees.
August 27, 2024 at 09:29 AM
3 minute read
Litigation
What You Need to Know
- Apple and its subsidiary AppleCare Service Co. were hit with a class action alleging that they continued charging fees for the AppleCare+ service after customers traded in or returned their phones.
- AppleCare+ provides clients with repair or replacement options for damaged, lost or stolen iPhones.
- This class action is the first of its kind, but Apple had previously settled a lawsuit relate to AppleCare for $95 million.
Apple has been hit with a first-of-its-kind class action aimed at its AppleCare+ subscription service, which contends that it knowingly continued to charge class members monthly AppleCare+ fees associated with devices they no longer owned.
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